Privacy Policy

Data protection

The protection of your personal data is particularly important to us. Below we explain what data we collect and use for what purpose: Each time a user accesses a page on our website and a file is retrieved, data from this process is stored in a log file. As these files are not personalised, it cannot be traced which user has retrieved what data. In detail, the following data record is stored for each retrieval: - Name of the retrieved file - Date and time of the retrieval - Amount of data transferred - Message as to whether the retrieval was successful. As personal user profiles are not created, it is not possible to draw conclusions about yourself. Anonymous information of this kind is statistically evaluated by us to optimise our Internet presence and the technology behind it. Furthermore, it is not passed on to third- parties.

 

Personal data

We treat personal data, that the user provides to us when visiting our website, as confidential. If the user sends an electronic message (e-mail) and/or completes an online form on our website and sends them to us electronically, we store and process the data and information provided for the purpose only intended by the user or assumed by us. For example, to send requested documents or information, or to check that application documents have been sent. This personal data will not be passed on to third-parties outside the company. However, as a precaution, we would like to point out that when your data is transmitted via the Internet, there is a possibility that unauthorised persons may gain access to it or alter it. The user gives his/her consent to the above-mentioned storage and use of the data and cookies. If you have any further questions about data protection in connection with this website or the data stored about you, or if you wish to object to the use of your data by us, you can contact us via the contact page.

 

COOKIES

This website uses cookies. Cookies are small text files that are stored permanently or temporarily on your computer when you visit this website. The purpose of cookies is to analyse the use of this website for statistical evaluation and for continuous improvements. You can deactivate cookies completely or partially in your browser settings at any time. If cookies are deactivated, you may no longer be able to use all the functions of this website.

 

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary to establish, organise the content of or change the legal relationship (inventory data). This is done based on Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our website (usage data) only as far as this is necessary to enable the user to use the service or to bill the user. The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

 

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g., SSL) via HTTPS.

 

Contact form

If you send us enquiries via the contact form, your details, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

 

The data entered in the contact form is processed exclusively based on your consent (Art. 6 para.). 1 lit. a GDPR). You can revoke this consent at any time by sending an informal email. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

 

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g., after fulfilling your request). Mandatory statutory provisions, particularly retention periods, remain unaffected.

 

Deletion or blocking of data

We adhere to the principles of data avoidance and data minimisation. We therefore only store your personal data for as long as is necessary to fulfil the purposes stated here or for as long as is required by law.

 

We adhere to the principles of data avoidance and data minimisation. We therefore only store your personal data for as long as is necessary to fulfil the purposes stated here or for the various storage periods stipulated by law. Once the respective purpose no longer applies or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions.

 

Your rights to information, rectification, blocking, erasure and objection

You have the right to receive information about your personal data stored by us at any time. You also have the right to have your personal data corrected, blocked or, apart from the prescribed data storage for business processing, deleted. Please contact our data protection officer. You will find the contact details below.

 

To ensure that data can be blocked at any time, this data must be stored in a lock file for control purposes. You can also request the deletion of the data if there is no legal archiving obligation. If such an obligation exists, we will block your data on request. You can make changes or withdraw your consent with effect for the future by notifying us accordingly.

 

THIRD PARTY SERVICES

GOOGLE MAPS

This site uses the Google Maps map service via an API. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

 

To ensure data protection on our website, Google Maps is deactivated when you enter our website for the first time. A direct connection to Google's servers is only established when you activate Google Maps yourself (consent in accordance with Art. 6 para. 1 lit. a GDPR). This prevents your data from being transmitted to Google the first time you enter the site.

 

After activation, Google Maps will save your IP address. This is then usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer once Google Maps has been activated.

 

You can find more information on the handling of user data in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

 

MATOMO / PIWIK

We use the free open source software Matomo (formerly Piwik) to statistically analyse the use of our websites without personal reference.

 

HOSTING CYON

We host our website with Cyon in Basel, Switzerland. As with any connection to a web server, the server of our web hosting provider Cyon in Basel, Switzerland, logs and stores certain technical data. This data includes the IP address and operating system of your device, the data, the access time, the type of browser and the browser request, including the origin of the request (referrer). This is necessary for technical reasons to make our website available to you. Cyon uses technical and organisational measures to protect this data from unauthorised access and does not pass it on to third parties. As we process personal data, we do so based on our interest in offering you the best possible user experience and ensuring the security and stability of our systems.

 

Changes to our data protection provisions

We reserve the right to amend this privacy policy from time to time to ensure that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g., when introducing new services. The new privacy policy will then apply to your next visit.

 

Questions regarding data protection

If you have any questions about data protection, please send us an e-mail or use the contact form.